1. Acceptance of Terms
By accessing and using the services provided by Fight That Ticket ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Fight That Ticket provides automated document generation services for parking ticket appeals in the United Kingdom. We create appeal letters and supporting documents based on the information you provide about your parking ticket circumstances.
2.1 What We Do
- Generate appeal letters based on your specific circumstances
- Provide templates for formal representations
- Offer guidance on the appeals process
- Provide phone assistance for form completion
2.2 What We Do Not Do
- Provide legal advice or act as solicitors
- Guarantee successful outcomes
- Submit appeals on your behalf to councils or tribunals
- Represent you in legal proceedings
3. No Legal Advice
Nothing on this website or provided through our services constitutes legal advice. The documents we generate are based on templates and standard appeal grounds. For complex legal matters or specific legal advice regarding your case, you should consult a qualified solicitor.
4. Payment and Refunds
4.1 Pricing
All prices are clearly displayed on our website before purchase. Prices are in GBP (£).
4.2 No Refunds Policy
Once the appeal is generated and sent to you there are no refunds. This applies to all our services including Standard Appeal, Complete Protection, and Phone Assistance.
We may, at our sole discretion, offer a refund if we have not yet begun work on your appeal, but this is not guaranteed.
5. Your Responsibilities
When using our services, you agree to:
- Provide accurate and truthful information about your parking ticket
- Submit the appeal to the relevant authority yourself (unless using specific submission assistance services)
- Meet all deadlines for appeals as specified by the issuing authority
- Notify us immediately if your contact details change
- Not use our documents for fraudulent purposes
6. Limitation of Liability
To the maximum extent permitted by law, Fight That Ticket shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- The outcome of your appeal (successful or unsuccessful)
- Any increase in fines due to missed deadlines
- Errors in the information you provided to us
- Technical issues with our website or services
Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the specific service in question.
7. Success Rates
Any success rates or statistics displayed on our website are historical averages and do not guarantee future results. Each case is unique, and outcomes depend on the specific circumstances of your parking ticket and the discretion of the issuing authority.
8. Intellectual Property
All content on this website, including text, graphics, logos, and document templates, is the property of Fight That Ticket and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.
Documents generated for you are for your personal use only in relation to your specific parking ticket appeal.
9. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your data as described in that policy.
10. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the services following any changes constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@fightthatticket.co.uk
By clicking "Start Your Appeal" or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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